FAQ

Frequently Asked Questions

What services do you offer?

We specialize in custom apparel creations, offering both embroidery and Direct to Film (DTF) printing services. These options allow us to cater to a wide range of design preferences and ensure high-quality results.

How do I place a custom order?

Yes, we welcome custom orders! To start creating your personalized apparel, please visit our custom order page here. Follow the instructions to submit your design ideas and specifications.

Do you offer design assistance?

Absolutely! We offer professional design assistance at a rate of R200 per hour. Please note, the cost can vary depending on the complexity of the design. This service aims to help you refine your ideas into print/embroidery-ready artwork.

What is your turnaround time?

All our items are meticulously crafted to order. For custom orders, the usual turnaround time is within 10 to 14 days. Orders from our existing collections are processed a bit faster, typically taking between 7 to 10 days.

How does delivery work?

We partner with The Courier Guy for reliable and efficient delivery services. Delivery is direct to door and is a flat rate of R105.

Please note that we currently do not offer international shipping or local collection options.